The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
IPC offers the latest telecommunications technologies in emerging global markets. We provide transport of international voice, Internet applications and Virtual Private Networks between the USA and these global markets for corporations, telecom carriers,
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